TERMS & CONDITIONS
TERMS AND CONDITIONS
Effective Date: 11 August 2025
Last Updated: 11 August 2025
1. AGREEMENT TO TERMS
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Bancs Cosmetica LLC ("Company," "we," "us," or "our").
By accessing or using our website www.bancscosmetica.com ("Website"), purchasing our products, or subscribing to our newsletter, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or services.
2. ELIGIBILITY
You must be at least 13 years of age to use our Website and purchase our products. By using our Website, you represent and warrant that you meet this age requirement and have the legal capacity to enter into this agreement.
3. PRODUCTS AND SERVICES
3.1 Product Descriptions
We strive to describe our cosmetic products as accurately as possible. However, we do not warrant that product descriptions, colors, or other content on the Website are accurate, complete, reliable, current, or error-free. All products are subject to availability.
3.2 Cosmetic Product Use
Our products are cosmetic in nature and are not intended to diagnose, treat, cure, or prevent any disease. Always perform a patch test before using any new cosmetic product. Discontinue use immediately if irritation occurs.
3.3 Product Images
Product images on our Website are for illustrative purposes only. Actual products may vary slightly in color, texture, or packaging due to photographic lighting sources or your monitor settings.
4. PRICING AND PAYMENT
4.1 Pricing
All prices are listed in US Dollars (USD) and OR Australian Dollars (AUD) unless otherwise specified. We reserve the right to change prices at any time without notice. Price changes will not affect orders already placed.
4.2 Payment Methods
We accept payment through Shopify Payments, including:
- Visa
- Mastercard
- American Express
- Discover
- Other payment methods as displayed at checkout
4.3 Taxes and Duties
Prices exclude applicable taxes, customs duties, and fees unless otherwise stated. You are responsible for all applicable taxes and import duties in your jurisdiction. For international orders, additional customs fees may apply upon delivery.
5. ORDERING AND ACCEPTANCE
5.1 Order Process
When you place an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order. We reserve the right to accept or decline your order for any reason, including product availability, errors in product or pricing information, or suspected fraudulent activity.
5.2 Order Acceptance
Your order is accepted only when we ship the product(s) to you and send a shipping confirmation email.
5.3 Order Cancellation
You may cancel your order before shipment by contacting customer service. Once shipped, please refer to our return policy.
6. SHIPPING AND DELIVERY
6.1 Shipping Locations
We ship worldwide, including but not limited to the Americas, GCC, Europe, Asia, and Pacific regions. Shipping times and costs vary by location.
6.2 Delivery
Delivery times are estimates only and not guaranteed. We are not liable for delays caused by shipping carriers, customs, or circumstances beyond our control.
6.3 Risk of Loss
Risk of loss and title for products pass to you upon delivery to the carrier.
7. RETURNS AND REFUNDS
7.1 Return Policy
We accept returns of unopened, unused products in original packaging within 30 days of delivery. Used, opened, or damaged products cannot be returned for hygiene and safety reasons.
7.2 Return Process
To initiate a return, contact customer service for a return authorization. You are responsible for return shipping costs unless the product was defective or we made an error.
7.3 Refunds
Approved refunds will be processed to the original payment method within 7-10 business days after we receive the returned products.
8. INTELLECTUAL PROPERTY
All content on our Website, including text, graphics, logos, images, product formulations, and software, is the property of Bancs Cosmetica LLC or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.
9. USER ACCOUNTS AND NEWSLETTER
9.1 Account Creation
By subscribing to our newsletter, you create an account with us. You are responsible for maintaining the confidentiality of your account information.
9.2 Accurate Information
You agree to provide accurate, current, and complete information and to update such information to maintain its accuracy.
10. PRIVACY AND DATA PROTECTION
Your use of our Website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. We collect and process personal information in accordance with applicable data protection laws, including GDPR and CCPA where applicable.
11. PROHIBITED USES
You agree not to:
- Use our Website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper working of our Website
- Use automated systems to access our Website without permission
- Resell our products without authorization
- Misrepresent your identity or affiliation
12. DISCLAIMERS AND LIMITATION OF LIABILITY
12.1 Disclaimer
OUR WEBSITE AND PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
12.2 Allergies and Skin Reactions
We are not responsible for allergic reactions or skin sensitivities. Always check ingredient lists and perform patch tests. Discontinue use if irritation occurs and consult a healthcare professional if needed.
12.3 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BANCS COSMETICA LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OUR WEBSITE OR PRODUCTS.
13. INDEMNIFICATION
You agree to indemnify and hold harmless Bancs Cosmetica LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms or your use of our products.
14. GOVERNING LAW AND DISPUTES
14.1 Governing Law
These Terms are governed by the laws of the State of New York, United States, without regard to conflict of law principles.
14.2 Dispute Resolution
Any disputes shall be resolved through binding arbitration in New York, New York, under the rules of the American Arbitration Association. You waive any right to a jury trial or class action.
15. INTERNATIONAL USERS
15.1 Compliance
International users are responsible for compliance with local laws regarding online conduct, acceptable content, and import/export of cosmetic products.
15.2 Export Controls
Our products may be subject to export controls and sanctions. You agree not to export our products to prohibited countries or individuals.
16. MODIFICATIONS
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our Website. Your continued use constitutes acceptance of modified Terms.
17. SEVERABILITY
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
18. ENTIRE AGREEMENT
These Terms, along with our Privacy Policy and other posted policies, constitute the entire agreement between you and Bancs Cosmetica LLC.
19. CONTACT INFORMATION
For questions about these Terms, please contact us at:
Bancs Cosmetica LLC
800 Third Avenue
New York, NY 10022
United States
Email: hello@bancscosmetica.com
Phone: +1 9295 90 9292
By using our Website or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.